βΉοΈ Basic Information on Personal Data Protection
pymechat.com
π’ Data Controller
Intangible Land LLC, with its registered office at Brickell Bay #1111, Miami, Florida (USA) (ZIP-33131).
Hereinafter referred to as "pymechat".
π― Purpose of Processing and Conservation
The purpose will be the adequate organization and/or provision and/or dissemination and/or communication and/or promotion of the services that are offered through WhatsApp of the virtual assistant called pymechat.com (The Application) and those others that are found on the website www.pymechat.com.
Data Retention: The personal data processed will be kept for as long as the owner of them remains linked to our pymechat service for reasons of use of the virtual assistant, contractual reasons, for contact reasons, and as long as their deletion is not requested by the interested party.
Once the reason for which they were collected or accessed has ended, these will be deleted in accordance with the provisions of the regulations on the protection of personal data, which will imply, if applicable, their blocking, without access, so that they can only be available upon request of the competent authorities with powers to demand their communication (example: police and security forces, judges and courts) and, during the prescription period of the actions that may arise; after this period, their complete elimination will be proceeded with.
βοΈ Legitimacy of Processing
The legitimacy of the processing of your personal data is carried out in accordance with applicable data protection laws, both in the United States of America and in the European Union, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR).
Legal Bases for Processing:
- By unequivocal consent of the interested party
- By contractual link
- By legitimate interest of the data controller
- By compliance with a legal obligation
π€ Recipients of Assignments or Transfers
Certain personal data necessary to provide the services offered by pymechat may be shared with:
- Our suppliers, when required by the activity, in which case the recipients, the purpose and the time of conservation of your data will be informed.
- Police and security forces, judges and courts, when required in compliance with a legal obligation.
π‘ Data Processors List: The list of Data Processors can be consulted by means of a request directed to the Data Controller Intangible Land LLC, by means of sending an email to: [email protected]
Personal data is processed and hosted on servers that are located within the territory of the European Economic Area (EEA).
β Rights of the Interested Parties
Owners of personal data have the right to exercise their rights for free to access, rectify or cancel the personal data we collect; they also have the right to limit or oppose, at any time, the processing of their personal data and to request the portability of the same, as well as not being subject to automated decision-making.
How to Exercise Your Rights:
To revoke your consent or exercise your rights, you must send a letter requesting the exercise of the specific right, addressed to the Data Controller to which you can access by means of sending an email to the address:
π§ [email protected]We may have the reasonable measures that we consider to verify the identity of the interested parties that exercise any of these rights.
π Origin of the Data
Directly from the interested party.
βΉοΈ Additional Information
Any doubt, question or comment about issues related to the processing of your personal data can be directed to us by sending your communication to [email protected]
You have more information to consult about the processing of personal data that we carry out in the following section of our privacy policy.
π You can also consult information about the processing of data and their protection at the AEPD address: https://www.aepd.es/
π Detailed Privacy Policy
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter "General Data Protection Regulation or GDPR") and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, we inform you about the following:
In pymechat.com (our virtual assistant or the Application), accessible from www.pymechat.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains information about the data that is collected and recorded by pymechat.com and how we use it.
This Privacy Policy applies to our online activities and is valid with respect to the information that they share or we collect from the visitors of our websites and of the pymechat.com application.
β οΈ Consent: By using our website, or our virtual assistant you accept our Privacy Policy and you agree to its terms.
βοΈ Processing of Personal Data
By "processing of personal data" is understood -according to the GDPR and the CCPA (if applicable)- any operation or set of operations carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, comparison or interconnection, limitation, cancellation or destruction.
π’ Data Controller Identification
π Legal Basis for Processing
Depending on the purpose for which the processing of your personal data is intended, it will be necessary to have a type of data, which may entail that we carry out some of the actions indicated above. In such cases, the basis for legitimization of such processing may be:
- Consent: When required, we will ask for your prior and unequivocal consent.
- Contractual relationship: The maintenance of the business, contractual, administrative management relationship or other that we could maintain with the interested party.
- Legal compliance: The observance of legal requirements or information required by the security forces or judicial authorities.
- Legitimate interest: Our legitimate interest in analyzing the use of the virtual assistant, protecting our interests and defense of rights against third parties, and service development.
- Communications: Our legitimate interest to communicate or notify you information with promotional content concerning pymechat.com.
- Security: Our legitimate interest in ensuring the security of our virtual assistant, website, and systems to prevent frauds and security incidents.
π Information We Collect
Direct Information
The personal information that is requested from you and the reasons why it is requested will be clearly explained to you at the time you provide your personal information. This may include your name, email address, phone number, and any other information you choose to provide.
Technical Information
We collect the following types of information when you use our Application:
- Accessed pages and files
- Access time and browser version
- Operating system and device information
- IP address and session data
- Previously visited pages and cookies
Application Data
We collect your phone number and any information you submit through the chat functionality of the Application to respond to your inquiries. In case you request transcription of audio, your voice, and, if applicable, the image that may appear in your WhatsApp status. The conversations will be encrypted with a double encryption process.
Important: The data we may request from you, in general, is necessary to fulfill the purposes of our services. Therefore, if it is not provided to us or not provided correctly, we will not be able to address your requests.
π How We Use Your Information
We use your information for the following purposes:
- Provide and improve our Application
- Monitor interactions with our emails
- Conduct surveys and contests
- Protect our interests and third parties
- Maintain and improve security
- Enhance our service
- Provide requested services
- Prevent abuse of our Application
- Comply with legal obligations
- Communicate with you
- Analysis and advertising purposes
- Perform or enforce agreements
- Carry out hiring processes
- Load distribution and optimization
- Provide customer support
- Any other purpose with your consent
β οΈ We are not responsible for the privacy practices of any platform, website, or application that is not controlled by us. Likewise, the use of the Application is prohibited in territories where any of our providers is prohibited.
π« How We DO NOT Use Your Information
We are committed to transparency and want to clearly outline how we do not use your personal information. Specifically:
- We do not sell your personal data to third parties
- We do not share your information without consent
- We do not use data for harmful automated decisions
- We do not track browsing across other websites
- We do not disclose information to competitors
- We do not profile for discrimination
- We do not process data detrimentally
- We do not use data to harm you
- We do not use Google Workspace APIs for AI training
π€ Disclosure of Information
Personal data may be disclosed to third parties whenever this disclosure is necessary for the development of the legal relationship established, whether it is derived from a legal or contractual obligation, or with your prior consent. We do not sell personal data to third parties.
We may disclose information:
- To buyers in case of merger or asset transfer
- To contractors and service providers (WhatsApp LLC, OpenAI, Stability AI)
- To fulfill the purpose for which you provided it
- For any disclosed purpose when you provide information
- To comply with court orders or legal processes
π International Data Transfers
For certain processes, such as data storage in cloud systems, personal data is processed and hosted on servers provided by AMAZON WEB SERVICES located within the territory of the European Economic Area (EEA) β therefore, they do not qualify as international data transfers according to the GDPR.
β±οΈ Retention of Personal Data
The provided personal data is processed and retained as long as necessary to maintain the purpose for which it was collected, or for the time required to fulfill our contractual or legal obligations, or any other permitted purpose for which it was collected, including fraud prevention or security incidents. When the corresponding retention period expires, we take measures to delete the information.
πͺ Cookies and Web Beacons
Like any other website, pymechat.com uses 'cookies' and web beacons. These tools are used to collect information about visitors, including preferences and the pages of the website that the visitor accessed or visited.
Cookie Usage:
The information may be used to optimize the user's experience by personalizing the content of our website, for technical functions, or for analyzing information about navigation on the site, based on visitors' browser type and/or other information.
π Detailed Cookie Information:
For complete information about the types of cookies we use, how long they are stored, and how to manage your cookie preferences, please visit our dedicated Cookie Policy page.
π Log Files
pymechat.com follows a standard procedure of using log files. These files register visitors when they visit websites. All hosting companies do this, and it is part of hosting services' analytics.
Log Information Includes:
- Internet protocol (IP) addresses
- Browser type and ISP information
- Timestamp and referring/exit pages
- Number of clicks and demographic information
These data are not linked to personally identifiable information. The purpose is to analyze trends, administer the site, and gather demographic information.
π‘οΈ Rights Regarding Personal Data Protection
We want to ensure that you are fully aware of all your rights regarding the protection of personal data. Each user has the right to:
- Right to access: Request copies of your personal data
- Right to rectification: Correct inaccurate information
- Right to erasure: Request deletion of your data
- Right to restrict: Limit processing of your data
- Right to object: Object to data processing
- Right to portability: Transfer your data
Exercising Your Rights:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights or revoke your consent, please contact us at:
π§ [email protected]We may take reasonable measures to verify the identity of individuals exercising any of these rights.
πΆ Information for Individuals Under 18 Years Old
pymechat.com is a service for individuals over 18 years old. We do not knowingly collect data from individuals under 18 years old.
One of our priorities is protecting children while they use the internet. We encourage parents and guardians to observe, participate, supervise, and guide their children's online activities.
β οΈ If you believe that your child under 18 years old has provided this type of information on our website, we strongly recommend that you contact us immediately, and we will do our best to promptly delete such information from our records.
π Security Measures
We respect your privacy, and to ensure the confidentiality, integrity, availability, and resilience of our processing systems and services, we adopt the necessary technical and organizational measures to guarantee the security of the data and prevent its alteration, loss, unauthorized access, or processing, taking into account the state of the technology, the nature of the stored data, and the risks to which they are exposed.
π We regularly review and update these security measures to ensure the ongoing protection of your personal data.
π Privacy Policy Updates
The controller of the pymechat.com Application, the website www.pymechat.com, and pymechat.com reserves the right to modify the content of this Privacy Policy. Any modifications will be made public on this website.
π The relationship with users will be governed and bound by the policies that are publicly displayed at the specific time when the user accesses the pymechat.com Application or the website www.pymechat.com.
π Last updated: July 2025